Questions to Ask Your Car Repair Company Before Handing Over Your Vehicle
As a driver, you must have a basic knowledge of a vehicle. A driver needs to identify the fault before it gets too far. If you notice something unusual while driving the car, you should stop and start inspecting carefully. These things can be a vibration in the steering wheel, the car making any strange sound, or some uncanny smell coming from inside the car. These are signs that your car needs repairing.
This repairing can be the minor tuning of the system or a major overhauling of the system. You must consult with a qualified and trustworthy repairing company. It is vital that how will you describe the issue to the repairing company. This conversation will determine the rest of your experience with that company. Make sure that you have described the issue correctly and the experts have understood your explanation.
In this article, we will discuss some key questions. You must ask these questions to the company before handing over your car to them.
Key Questions to Ask Your Repair Company
Most of the time, you chose a trusted and experienced company for your car. But still, you need to be sure about the qualification of the experts in car repair companies. Here are some questions to ask a company before he/she starts working on your car.
Do you have experience with my brand and model?
Different companies are experts with specific brands and types of cars. On the other hand, some repairing companies offer service in multiple brands and models of cars. It will be a wise choice to choose a company having experience with your car’s model and brand. It will ensure the quality of repairing and satisfaction for you.
What automotive association does this workshop belong to?
Two major organizations are looking after the automotive business, Automotive Service Association® and AAA. These organizations are the controlling body of the car repairing workshops. They are responsible for quality control and other related issues all over the world. They keep a close check on the service standards of the workshops. And certify only those who follow the standard protocol set by these organizations. So, make sure to choose a workshop certified by these two organizations.
Can I take feedback from the other customers?
Before hiring a repair company, you must have complete knowledge of their work and reputation. You have two options for this purpose,
- Feedback of the other customers
- Online research about the repair company and workshop
Either you can contact the existing customers of the workshop, or you can research it on the web using different websites. You can visit Google Local type of website to collect the details. It will help you to make a better choice.
Will you estimate the expenses for free?
Some repair companies charge a fee for inspecting a car, and others inspect the car for free. It is good to know the fee for an inspection. If they are charging you a fee for the inspection, you may ask them the charges and the method of determining charges. You can also use web service to research the average costs of repairing. RepairPal.com is offering a free service to estimate the cost of your repairing.
Do you provide written estimates?
It is useful to have a detailed estimate of the repairing in written form with the signature and stamp of the car repair company. The written estimate must include all kinds of details, from repairing cost to the spares required for the repairing. It will provide you an overview of the cost. It is a kind of warranty card for you if you face any problem after repairing.
Will you explain to me the details of the necessary repairs?
It is good to have an explanation from the repair company about the repairing process. It might appear to be an irrelevant question, but it is important. When you understand the causes behind the repairs, you can ask more questions regarding the reasons for the repairs. It can enhance your knowledge about the entire repairing process.
Will I be able to choose what car parts are used for the repair?
There are different quality parts available to use during the repair of your car. The experts will give you the choice to choose the parts of your desired quality. You choose either an Original Equipment Manufacturer part or a part of some used car. If the used parts are in good condition and the repair company is assuring you, it is a good option to save money. Keep a close check on the prices of the used car parts and make sure the company is not charging you the cost of a new part.
Are the parts and service under warranty?
Make sure to have a warranty on all the parts and the service during repairing. Warranties are different in various areas. Make sure to verify the warranty details. According to AAA standards, the company is bound to give a warranty on all the parts service for at least 12 months or 12,000 miles. If your car is under a warranty by the manufacturer, do not hesitate to visit a nearby repair company. It will not violate the warranty because it is illegal to deny the warranty on these bases. You can visit any relevant company for a routine inspection or repairs during the warranty period.
Scratch Vanish Sydney
Scratch Vanish is an auto repairing company from Sydney. It offers a mobile repairing service all over Sydney at affordable prices. Scratch Vanish offers the best rim repair Sydney. It also offers the best service of wheel paint Sydney. You can save time and money by using their services.
